Melissa E

Review of Dr. Gino Mercadante

I've given this office a chance for over two years...

I've given this office a chance for over two years and have been disappointed with almost every interaction. It's great if you only need to go 1x a year because they have a lab right inside the office; but if you need something more or a referral to a specialist, etc - STAY AWAY. I am never able to see the doctor I want, I've had multiple referrals slip through the cracks, I have had to call multiple times to remind them to send referrals for MRIs, physical therapy, etc.
The office staff or whomever answers the phone could use a lesson in customer service. I am in the process of transferring my records to a new office now.