Patrick Giuliano

Review of Sedona Rouge Hotel & Spa

Service was sub par, front desk staff was friendly...

Service was sub par, front desk staff was friendly but not terribly service-oriented. I stayed here with my wife for our honeymoon. Wished we hadn't felt rushed out on our day of checkout. We received no thank you note or prior notification the night before, and were promptly bombarded by a tacky phone call and room service just after 11 o'clock on our check out day. Felt more like "kick you out of your room" service.

Gym is small and has only a weight bench and few treadmills. Spa is unremarkable though missouse staff was friendly and did a good massage on my wife and I; it was very pricey and not nearly up to par with the ambiance and service of a place like Burke Williams.

Observation deck was too bright for stargazing and we were ripped off by the concierge who hooked us up for a Pink Jeep Tour at more than 3X the price than that offered downtown.

My advice: spend a little more to stay at an actual resort or signicantly less to stay at an Inn or Motel with Canyon views. This place sells itself online as a resort, but is really more on par with your average Marriott. No Canyon views either; obstructed by a large and gentrified Safeway shopping center.