Josh Frey Review of AVALON BAY COMMUNITIES
Best place I've EVER lived! The staff is absolutel...
Best place I've EVER lived! The staff is absolutely incredible. We love living here and did resign our lease in the summer. They're very communicative with their residents about things affecting the community and try to put on a good amount of events. The apartments are really nice, the garage is extremely spacious and there are a lot of spots, great storage units for rent onsite, and the maintenance staff is unbelievably helpful. The community is safe, the residents are nice, and everything is really clean and well taken care of. Whenever we've had an issue, it was always handled professionally and well. Also, they have a GREAT gym, beautiful rooftop, fun game room, nice pool area (though the pool is tiny), and great common rooms.
Only real critique i have is that they seem to do a lot of fire alarm testing and only give a day or two of notice. Our dog doesn't do well with the alarm so we try to stay home so we can take him out when it goes off. Once we were unable to do so and couldn't get a dog walker/sitter to come. I told the management about my concern and one of the leasing staff members John H. (I think he's a supervisor now) actually volunteered to go get the dog and take him outside during the testing!!! Granted that's not a service that they offer and was a one-off, but it was INCREDIBLE customer service. They truly care about their residents.
If you take public transit, they just started a shuttle service to the metro (and I hope it's a success so they expand the hours and days it runs) and there's a bus stop nearby.
We're so happy we'd probably stay if we remain in the area. The rent increased about $50 a month when we resigned our lease, so I'm not sure we could justify doing that again the next time for the same amount of space, but I highly recommend this place.
Comments: