Carol Jones Review of Norman Y. Mineta San Jose Int'...
TSA needs to re-evaluate the security here. They a...
TSA needs to re-evaluate the security here. They are slow, act like they want to be anywhere else but there, and have no sense of urgency.
I traveled through SJC yesterday and had two small snow globes with me - both fit in a 1 qt bag and under the 3.4oz requirement. They flagged the checkpoint, the agent at x-ray called for a bag check 3 times. it took a few minutes for someone to look up from twiddling their thumbs to come over and check my bag.
While I understand it's up the the agent to let snow globes through, the one I had was a complete jerk about it. He was slow at coming over, rolled his eyes and never made eye contact, and blankly told me I couldn't take them. I asked if I could empty them, he said I would have to go through security again to do it, all the while seeming to not care about anything but getting off work. THEN. I said "I am not going through that line again" - it was SO slow, not enough agents and the ones that were there moved like snails. And he said "fine" and took the globes and put them in a box under the x-ray system. Aren't they supposed to throw them away? Well he didn't and I am sure he has a lovely collection of other people's stuff.
While I can handle not getting the souvenirs for my children, I can't understand the sheer attitude of every TSA agent I encountered there. I fly a lot and have never had a worse experience than I did at San Jose International Airport.
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