DO NOT MAIL YOUR APPLICATIONS you will not be proc...

DO NOT MAIL YOUR APPLICATIONS you will not be processed in a timely fashion. If you can go in person or send family, it is better. They are RUDE and UNPROFESSIONAL, work somewhat as 419 in that they will receive your money and expediting payment and do absolutely nothing. THEY DO NOT ANSWER CALLS OR EMAILS, and if they do, they give some rude excuse. They claimed to be "out of visas" the few times I managed to speak to someone and were waiting for "a new shipment from Nigeria". I waited weeks and in desperation with only 3 days before my flight, I had my brother in New Jersey drive to their New York Office with copies of my application and proof of all my payments. He arrived when they opened and they rudely told him to wait until 2 to be helped. He endured their mistreatment which proved that the people working there are not just rude over the phone but also in person. My application was sought for and had been untouched. They processed it right in front of him with no mention or indication that they had been "out of visas". If not for him, I would be missing my flight. THINGS NEED TO CHANGE. TERRIBLE SERVICE. THEY NEED TO REPRESENT NIGERIA BETTER THAN THIS.