I arrived at the hotel at 11 am. I checked in and ...

I arrived at the hotel at 11 am. I checked in and was told that no rooms were available. I arrived with a few friends around the same time. They got their rooms. The receptionist was giving me attitude that I had to wait until 3 pm and didn t even offer me any other options. She told me that I would receive a text before 3pm with my room number. It was 6:30 pm and I never received a text. I went to the front desk, waited in line again and I was finally given a room. The person at the front desk said that he had no idea why I didn t receive the text message and he said that they had my correct number. I had a poor check in experience which makes it frustrating when you have a lot of bags.