When you want to cancel a policy, they make it imp...

When you want to cancel a policy, they make it impossible for you.
The fax does not work
The 902 phone charges you the call.
The 91 phone tells you to send a letter and finally you have to go to their offices in the Castellana and unsubscribe after having to listen to a string of explanations.
Horrible.
Only to finish at the end and after asking verbally and in writing the withdrawal, you pass the receipt to the collection.
I insist worse difficult.