Joselyn Berrios

Review of Siegels Cottonwood Farms

Our car keys had gotten stuck on the slide due to ...

Our car keys had gotten stuck on the slide due to poor construction of the slide. They had gotten stuck in between the the poles due having an opening. Also, since employees refuse to check the area before the next person to go down, it snapped the keys off which made the keys fall into the poles. When asking an employee they reluctantly wanted to get help, and when speaking to the supervisor Milly or Miley, she REFUSED to help due to spending time with family. If you are working, especially being a supervisor, you would think they would do the best they could to help paying customers. Instead of trying to help, they refused and responded with attitude. When I asked if there is an owner or another supervisor she explained that there was none. I had called the facilities number asking if there was another supervisor or owner, to be told there was more. They wouldn t direct us to the other supervisors at all. They wouldn t give us a refund at all. We spent $160 all together to not get any good service. WORST EXPERIENCE I HAVE EVER HAD! They had also called security to keep an eye on us due to constantly asking for a manger s to help. It is ridiculous to be seen as a threat because people don t want to do their job. I advised people to not come here, because once you give them your money, they don t care after that.