Ralph Mayer Review of The St Regis Saadiyat Island R...
Basically a good Hotel but some things are absolut...
Basically a good Hotel but some things are absolutely unacceptable.
The food in the main restaurant is good, but nearly the same each day. As we travelled with a little child, it made no sense to use the other restaurants.
After 3 days we had to move to another room at 9pm in the evening when our little child should go asleep because of a terrible smell of thinner coming out of the air conditioning. We got the offer of moving to another room quickly after they checked out room but basically I don't expect such a problem in a St. Regis.
The other problem that has nearly ruined our whole holiday has been a letter we found in our room a day when we returned from a day long trip with our rented car. In the letter they told us that we (and most of the other guests) have to leave the hotel at the next day because they have to host a high level official delegation and government event. (picture of the letter is attached)
As this was absolutely unacceptable for me I had much discussions with the manager. At the end we were allowed to stay...
For me it is clear that I will never return here and I will never advise this hotel to my friends as this is an accommodation where they simply chuck out their guests if there are any guests that are more important.
So you can't be sure to stay there even if you have confirmation or you are already checked in.
For a holiday absolutely not advisable.
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