Tracey Wainstein

Review of Grande Provence Heritage Wine ...

We went to Grande Provence for a wine tasting, bea...

We went to Grande Provence for a wine tasting, beautiful farm, however our tasting was very unpleasant, and spoilt a perfect day. We ordered a bottle of MCC and a wine tasting, when we received the bill the MCC was R650 not R200 as stated on the wine tasting price list. When we queried this significant difference in pricing, the waiter was abrupt and rude in his explanation. Grande Provence s tasting room does not have a liquor license hence the higher price. If this had been explained to us at the start of the tasting it would have been absolutely fine, we would not have ordered the extra bottle. It was not explained and was just expected (arrogantly) for us to pay. Even if the waiter or manager had been professional and courteous, we would have felt better about it, but, rude waiter, very condescending manager, over charged MCC = very sad experience. Definitely won t be back.