If I could leave no stars I would. Due to covid ou...

If I could leave no stars I would. Due to covid our electricity bill racked up. We paid the bill in full and it has been 2 hours and still no electricity. I called and spoke to Darrel and he was very short and gave us no information except that he had 24 hours to reconnect. I have 2 small children in the house that have already had to sleep with no electricity for the night and I took out a loan to pay the bill. Darrel would not let me speak to anyone above him and said we had to wait it out. I am not happy with any of this. I ve never had to wait more then 10 minutes for my electricity to come back on.