Valerie McCall Review of Grove Park Inn Resort & Spa
Highly over rated, I was very excited to be spendi...
Highly over rated, I was very excited to be spending my anniversary there. Next time I spend that kind of money, I am going to be at a Disney Resort. After experiencing numerous stays on property at WDW. Grove Park needs to take some customer service/ stay enjoyment hints.
Another item that was disappointing is the location of the pool area, unless you are a spa guest you have to take a shuttle to the pool/sports area. My husband booked a spa visit for me and he was encouraged by the lady who booked my spa experience to make the day of it. So all in all I spent 4 hours without my husband while meander around the resort. He didn t even get our cool treat by the pool that was included in our package.
My massage itself was wonderful. Christine was very talented compared to the many other massage experiences I ve had in the past. It would have been nice if my husband could have at least joined me by the pool. View was excellent but I can drive on the parkway for that enjoyment.
Also, when we checked out, I was told that I had been credited back for not using part of my spa package and the room incidentals from using my debit card but it is still not showing up on my bank records. That was another policy I ve never encountered. We always use a debit card as a credit card because as a couple we have avoided charge cards to be smart financially. I can tell you WDW world had no problem linking our M bands w our debit card to use around the parks without some kind of cheap motel deposit like we were teenagers that were going to break lamps.
Well, as we left we said never doing that again. We will be going back to the Mast Farm Inn next year or do a couples WDW getaway. :(

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