If I could leave a 0 star review I certainly would...

If I could leave a 0 star review I certainly would. We are a cannabis company in Massachusetts that has been working with this company for 6 months since we opened. Since the beginning we were passed around like an appetizer tray @ a dinner party. They always place blame on someone else and have ZERO accountability. We have probably had 100 issues with this company. The only thing I can count on them for is need me to do more WURK. Every single payroll they mispay and employee or overpay someone and get benefit administration wrong. They blame it on the data entry person even though I am working off a generated report in their system. They caused my business to be out of compliance with paying taxes on MULTIPLE occassions as the "person in charge of it was no longer at their company". I have has them refund me half a dozen + times for fees charged and due to being a cannabis company there is no where else to turn. I have received a new "customer success relationship manager" and she has only made things worse with constant issues and ZERO Communication. She loves to write confusing e-mails and harp on blaming others and they take ZERO accountability for anything. Overall this company is the worst company I have ever wasted money on. Their fees also fluctuate week to week despite having contract pricing @ $450 per pay period yet we are debited $480 - $510 per pay period and we constantly have to get them to adjust in the form of future credits. I have legitimately lost track of how much money I am owed. Do not WURK with these guys they are nothing but trouble. Stay away stay far away