I have been set up for installation and post wire ...

I have been set up for installation and post wire for a business account since the 5th of January. I cant believe how horrible the service is. Need post wire and we are unable to get someone that apparently is qualified to install this. There has been no contact made on the corporate level not through customer service. I have emailed and called every day since the 8th with no results. Here we are the 21st and they are telling me something completely different. Would not recommend this company. Will no longer refer clients to them or give them business!!! No stars at all had to put a 1 to post this!!!!!!!!!!!!!!!!!