Sona Sanghvi

Review of Care-One; Valley Health Care C...

I arrived here on the 6th of September after break...

I arrived here on the 6th of September after breaking my leg on Labor Day and having surgery to put in a plate and screws on Wednesday. It is the 27th of September, and I am leaving so I can finish healing in the home setting. Having prior experience at inpatient Physical and Occupational Therapy, I was astounded by the level of care that the staff here gave me...

Dr. Mary Ann Schran, whose guidance has given me many things to consider, was my main doctor, and Dr. Philip Melchiorre, a physiatrist, who also helped manage my care, were easy to talk to, and brought me the information I needed so that I could be fully informed in my decisions.

There were many nurses with whom I was able to interact. Diane, the Unit Clerk and Glenda, the charge nurse, were such a pleasure. The nurses who came to give me medicine and check my vitals, while also checking in on my needs included: Pedro, John, Keera, Afua, Stephanie, Margaret, Jose, and a few others. The aids who were bouncing from room to room to help us with all our daily tasks and so much more, include: Anna, Aster, Carlo, Caroline, Kiesha, Marie, Mary, Porscha and Twila among others. They provided the most amazing care, and I would say I wouldn't have had such an easy time if it weren't for their abilities to be personal and professional in all the best ways.

My Physical Therapist was mainly Pius. He has energy (and a good sense of humor!), and will help you make real strides towards whatever goals you are focusing on. He listens, and he adjusts to your concerns, and trust him, he will help you get the best care. And Jean, also, he is wonderful to work with too! I had a chance to work with Occupational Therapy also, with Jen (who had me learn a new exercise that I can now do with even more ease than when I arrived! That was exciting!), Mary Anne (one of the nicest people you will ever meet) & John (thank you for getting me the labels for my chair and legs). They helped me gain strength and helped me really appreciate the ways that it will help me when I get home. All of their excitement about therapy was contagious, and prepared me to arrive at the gym for PT and the OT room. They had me take on new and challenging tasks, while solidifying the bases I would need for everyday things. These were the assigned PT/OT, but that did not mean I only interacted with them. I also got to see Adoboye, Andrew, Kim, Mary (whose singing voice is heavenly. If you can go see her perform while you are here!), Mira, Natasya, Rani, Syvil, and so many others. They were great with the other patients, kind and professional, and I was lucky to interact with them all. Also, Pius and Jen, thank you for helping me figure out what equipment I would need to go home with, and work with me on how to navigate the difficulties of being home.

And then there is Krystle Ferreira. She was the social worker in charge of my case, and she kept me updated with the goings on with insurance, and made sure that I arranged to get the appropriate services for care at home when leaving CareOne. She also helped with any other needs or questions during the duration of my care as they applied to the insurance and services available to me.

Access to materials and entertainment, like Bingo, musical entertainment, etc. or things like colored pencils and paper, were easily requested through Genta and her office. She coordinates the social activities that are posted in a calendar each month. I also met Nayda, who would pop-in and see if I wanted to come to events that were happening.

Dining is an important part of the care experience, especially as a vegetarian. With Executive Chef Mike, you get the best tasting food you couldn't even imagine eating in a place like this. And Assistant Director of Dietary, Melissa, came to see if I needed anything on many occasions.

Maintence staff, Ernesto, Eduardo, Skippy, Sam and Steve were all on top of their work, keeping this place running like clockwork.

All in all, I received the best care I needed during this recovery. I am very fortunate for places like CareOne in Westwood, NJ.