L

Luke Stephens

3 years ago

Truly awful. My kid's bike was stolen, after he ha...

Truly awful. My kid's bike was stolen, after he had locked it up with a decent lock (an old lock that used to belong to me). Because I could not provide a receipt photographic proof of the lock or the bike locked where it was stolen, they refused my claim. Not entirely sure how I was supposed to provide a photo of this. They refused to accept my word, basically calling me a liar. Pretty shocking and depressing.

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