Brandon Johnson

Review of Tristate Exteriors

My experience with Tristate is similar to those in...

My experience with Tristate is similar to those in the past. Tristate installed a roof and gutters on our home in January 2018 and other than having a roof that doesn't leak I was not satisfied. Poor communication, no concern for customer satisfaction, and extremely overpriced.

We had a woman come to our door in October in the middle of day asking questions about our roof, it was clear that it was in need of repair. we made the consultation appointment for the following week. They will tell you everything you want to hear and try to make an incredible effort to up-sale you. Don't go for it!

it took two months to schedule the work done on my roof. Used subcontractors, although advertising using in-house employees. The team working on my home did not communicate with me or my wife at any time during the project besides when there were additional findings which added to the already outrageous cost. The service provided was average at best.

They just want your money, the quality doesn't match what they advertise. Do your research, and be careful. I would not recommend this company.