Raul Lozano

Review of Kendall Regional Medical Cente...

I've been here at the hospital now for over three ...

I've been here at the hospital now for over three days and I've repeatedly asked them to change my linen my bed my gown it's nobody listens apparently.... on the other note the doctor seemed to be great they have taken very good care of me but the process the staff the food and everything really needs improvement rating is a 2.9 which is terrible. Mr.ceo you have great doctors how about having great service also.now I've been over 13 hours without water food or medication due to an exploratory operation quote unquote. The truama team will NOT give me meds for pain that has worked for the past 3 nights. apparently nobody's listen to me or read the charts. My pain due to today's surgery is at a 12!!!! and still they will NOT provide me with proper medication for pain.
on the other hand the nursing staff is fantastic they have attended to my needs they have advocated my needs they have given me everything I've needed special shout-out to Luis, James, and Latrice are just great
I work directly for Google we pride ourselves on our customer service and Kendall regional seems to be opposite. They really need to improve services at this hospital I will make my concerns noted and all cyberspace.