Really disappointed with them right now. They char...

Really disappointed with them right now. They charged me for a full month when I didn t get the full month of service. When you sing up your contract, you pay right away but you don get the service right away (I totally understand that because it takes about 2-3 days to make the installation and everything else) but when I canceled my service they cut my internet within 2 hours ( I also understand that, I m canceling right) but what I don understand is why I still have to pay the whole month, it seams like everything works only on their end , and to me that tells a lot about the customer service of a company. There s more to it but for now I m not coming back to them anytime soon. I love supporting local companies and businesses but for now I m just letting my circle of friends know what my experience was.