I have been on hold for 28 mins and their phone ha...

I have been on hold for 28 mins and their phone hangs up on me! People are rude that work here and never get documents that are dropped off in a box in the office!! Case workers are extra RUDE and treat you as if you are dumb and try to over talk you even if they're wrong. No respect level at all. It's no reason why these workers are so disrespectful and try to treat you like trash!