Bought a 2012 Tundra Crew Max Plat, love the truck...

Bought a 2012 Tundra Crew Max Plat, love the truck. The service department is garbage at this location. They never properly transfer you to the right department, which leads to multiple calls and then having physically drive down just to book an appointment. I have brought the truck in to have items fixed and they have never called me back to advise they received the parts. I will not purchase another vehicle from this dealership.