I ve been with them since 97 , I don t really have...

I ve been with them since 97 , I don t really have a choice . They used to be great , now , not so much . They upgraded their internet and I hear it s fast . I have friends that moved into the area and were offered the fast Internet. I have called and inquired several times over the years . I was often told they hadn t got to my area yet and finally told I wouldn t be getting it at all . It s not in the budget . My Internet just stopped working at around 8:30 last Friday , I called in and was told the earliest they would get a tech on it would be sometime Monday. This to me is unacceptable. I m not at all happy with this company anymore and will be exploring other options. It bothers me that they are able to monopolize this area.