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Tonya Myre
Review of GAINSCO

4 years ago

I was with the company for many years with no prob...

I was with the company for many years with no problems. I went with another insurance company after it became inconvenient since I moved several towns away. After the other insurance company kept missing the auto draft date and sending me a cancellation notice I went back to the agent I had used for years even though it's an hour drive for me. That was the worst mistake ever! I opted not to do the auto draft because the first draft would be a little over two weeks from my deposit date. My mistake because I forgot to pay the first month and the policy was cancelled. I went back to the insurance agent and got it reinstated. I was sent a bill for $65.82 for the cancelled policy. The customer service rep I spoke with was a complete ass. They don't care about their customers. They don't have "clients"...they have "victims."

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