Anna Jean

Review of Hyatt Regency Lexington

This was so disappointing for a Hyatt and my arriv...

This was so disappointing for a Hyatt and my arrival at the Hyatt in Louisville just confirmed my expectations were not too high! Everything in my room just looked run down and old. The shower curtain was all wrinkled and missing the metal pieces in half the curtain hanging loops. Some of the curtain hangers were broken or missing. Weird black moldy spots in the shower and it didn t drain AT ALL. Just disgusting when sharing a room with other people. The carpets were dirty and the white sheets had marks on them. The pillows were uncomfortable. It just felt dingy in there. So glad we only had to stay two nights!! Wish we would ve booked elsewhere. The bar downstairs was nice though.