I recently interacted with the local government of...

I recently interacted with the local government of San Leandro for a service request, and I found the website to be quite informative and user-friendly. The information provided was detailed and helpful, making it easy to find what I needed. However, the response time to my service request was a bit longer than expected, and I had to follow up multiple times before it was addressed. While the website is a great resource, the customer service could improve in terms of communication and timely responses. Overall, it's an average experience with its ups and downs.