Amanda

Review of U of M Fairview

This place robs you both in billing and devices. M...

This place robs you both in billing and devices. My daughter had her phone stolen while we were in the ER after the nurses took possession of all her stuff without me in the room, and when I asked for her phone when we could hear the device, the woman somehow couldn't find it. Once I started asking about the phone, we were rushed out of that area without it to another floor. I returned within the hour and no one could find the phone. I spent weeks working security, the staff, and finally the facility administrator without success. The memories lost were priceless. My daughter was having a hard time with life between bullies and her friend committing suicide. Finally after more than three months worth of trying to get the phone or compensation, from Fairview I was informed me they would do nothing and weren't responsible for this situation. My daughter had her phone stolen by a ER nurse, and they did nothing! They didn't even apologize, and blamed it on me since it's my responsibility as a parent. But they stripped her while I was talking to the doctor without me present, stuffed her clothes in a bag and stole her phone!!! Who does that while someone is in a crisis?!
Last but not least, our regular clinic referred us here for help with scarring. The doctors and facility charge here since they are independent organizations. For a cortisone shot I was given a $900 bill. For a 10 minute visit and 30 second fix. So yeah this place is legally robbing you. Go someplace else if you can.