Erica Burnett

Review of Soowoo Japanese Steakhouse

We are used to going to hibachi style restaurants....

We are used to going to hibachi style restaurants. We have heard great reviews of Samurai so we decided to try it out ourselves. The food was great, no complaints, but the chef was absolutely horrible!!! He was rude, didn't really speak and when he did, he seemed annoyed! We asked him questions and he would answer back sarcastically. He was quite young and I don't know if he was new, or had a long day, but he didn't seem like he wanted to be with us, or at work period! This was my husband's bday dinner and it was a party of 12 and he just ruined the vibe!!! It's sad how one experience such as this day can be someone's lasting impression. So as for now, I am not going back. I'll stay at my local spot at the Southland Mall. I believe it's called Moon Thai or Stir Moon. They care and they're always ready to give a show. Maybe Samurai is not about the show, but common courtesy and customer service goes a long way. The sad part is, we have pictures of our day there with the chef in them. But, I definitely don't want anyone to lose their job, but I am hopeful that the managers have a meeting with their staff about customer service. Just Horrible!