My experience there was fair. I eventually had to ...

My experience there was fair. I eventually had to have a lease take over because of personal reasons and I m about to leave on a trip to take care of my Nanny whom is sick. I was first told that I would get my deposit back since he would have his deposit switched over to mine. Therefore, having me receive the money back from that lease. I was told I would get a email that following week or roughly the next. I didn t receive any email. I left 3 voice messages and 3 emails wondering what s going on. I didn t get any reply. I finally tried again and I got through. The lady told me he had to pay me the deposit. I went to talk to him. He called the management explaining that he already paid the deposit and I should have received my money back. He handed me the phone to talk to them. The boss of the management pulls up and tells me to hang up the phone with Makenna. That she would mail me the deposit to my new place that I m staying in currently. I honestly found this whole thing unprofessional and I felt bad I even had to go talk to the guy whom took over my lease when it wasn t even his deal anymore. On the flip side I m just glad I m getting my deposit back.

Also Makenna you are such a pleasant person to talk to and you are hands down my favorite person in management there. You helped me in many ways and I m thankful for you.