Ajeng Pramayu

Review of Aston Hotel and Convention Cen...

I have ever stayed in several hotels in Semarang, ...

I have ever stayed in several hotels in Semarang, such as Ciputra, Novotel, Louis Kienne, Whiz, .. but this is the WORST Hotel is ever managed by Aston Group

I had told them that i would like to have an early check in. When they began to swipe my card for the early check in charge, i said that if you swiped my card then i had to stay and get in to the room NOW. Then the receptionist said.. "well we will coordinate with room service, by the time it will have been ready, we will swipe yours"
Nothing was happened 1.5 hours later.

Could this management be more aware to this issues

Pathetic management