M

M Hart
Review of Thermen Bussloo

3 years ago

Sauna 4/5 stars: well maintained complex with enou...

Sauna 4/5 stars: well maintained complex with enough options for a great day sauna. People in silent baths were actually addressed to talk; awesome. Sec looked at the sauna facilities, this is definitely recommended. A few downsides I found were the long wait upon arrival and the showers that had a very bad water jet.

Catering 2/5 stars: unfortunately the general trend in Sauna-Netherlands has been noted here: the prices of the catering are in no relation to the quality and service offered. The food and service are of a sufficient level, but in my opinion do not in any way justify the pricing. With such prices you expect excellent service, rich portions and good quality. The reality unfortunately leaves something to be desired. The service is ok; the waiting time is quite long for both ordering and serving the food. The quality of the food is ok; food is limp and the portion size is at the bottom of the acceptable bandwidth.
Apparently, the created "razor blade model" is also trusted here: customers cannot go anywhere else for food or drinks and are dependent on the hospitality industry anyway. Unfortunately; they lose sight of the fact that the hospitality industry also determines the overall impression of the resort. Final score: a lean 6. Sauna day: excellent, hospitality: insufficient.

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