Andrea Ladino

Review of Crowne Plaza Hotel Burlingame

I can not put a minus 10 because it is impossible,...

I can not put a minus 10 because it is impossible, my brothers have stayed the weekend they parked the car in Su parking. They forced the door and stole the wallet and glasses that were very expensive. To be clear, the wallet was not in view and the car was closed. In theory if you park in the parking lot of a hotel you assume they are going to take care of the car. Their response was negligent they never called the police they do not have surveillance cameras but if they charge the night at full price a place is NOT SURE. It is the power customer service