The technician (Mike J) called to confirm when he ...

The technician (Mike J) called to confirm when he would arrive; he arrived timely and immediately went to work and located the problem. He explained the issue and fixed it in a timely matter. He was extremely professional and courteous so I decided to get a service agreement with the company. Note: The company installed this furnace over 25 years ago and this is the first time I have had to call them regarding the furnace! Hugh Joyce was the sales person that sold me this system!