Ariel Fefer

Review of Downtown Animal Care Foundatio...

today I had an appointment for my dog at 9:30 am. ...

today I had an appointment for my dog at 9:30 am. It was 10:05 and nobody was telling me why it was taking so long. After I asked if they were behind on schedule, they said yes. Minutes later, they came back to tell me it was going to take at least another 30 minutes for my dog to be seeing by the vet.
As a business owner, if I am behind on schedule to the point that clients will have to wait an hour or more, I would call them and let them know what is going on and re schedule their appointment if there is a need to do so.
Not a nice experience.