Kent Reyes

Review of Florida Medical Center

My mother-in-law is in ICU in very critical condit...

My mother-in-law is in ICU in very critical condition. The communication with the family has been almost completely non-existent. The only time I have gotten information is when we pry it from them. One nurse told me in the a.m. that the goal this morning was to get her stable enough for a CAT-SCAN.(Mind you the nite before they told us they werent doing one) at 7pm at the end of his shift I asked him (after waiting all day for an update) if they did the CATSCAN , he tells me he has no idea. How is this even possible when you are the attending nurse?
The first night she was in they told us a neurologist would speak with us. After hours and hours of waiting they send in a nurse practioner from neurology instead. Not much empathy if any at all in delivering news. Only after I insisted on talking to the doctor did they make one available, again hours later.
Yesterday they tell us two tests must be done by Florida law before they can take her off life support, we thought they would be done by now because one was already done yesterday. Not the case and again nothing said to us until we inquired.
This whole thing has been a horrible nightmare.
The two stars is for the CARE the nurses have proivided to her. The nurses have treated her with dignity and respect and I wholeheartedly appreciate that. Unfortunately because of all the non-communication, two stars is all I can give them.
I pray they FIX this before the next family has to go through what we have gone through.