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Carla T

3 years ago

I ordered school supplies from this company for th...

I ordered school supplies from this company for the Big Brothers, Big Sisters program (reference #V1249161) on 27 July 2018 and only a portion of the order was received by them. They have since reached out to this company on 27 August 2018 requesting the remainder of the order, and this company has yet to respond to them. Today is 2 October 2018 and no responses? This company is a fraud, such a fraud that doesn t even have a phone number to contact them. They still have yet to deliver $750 in school supplies from 27 July 2018!! Steer clear of this place and go to Wal Mart or Target, even if they may be more expensive. At least you know you re getting what you paid for. Totally unacceptable!!!!!!!!!

My credit card company will be hearing from me on this one! Shame on you depriving the children what was donated to them in this manner. Totally ridiculous!!!!!!

EDIT: EPI delivered the supplies in question to the wrong recipients. Although some kids did receive the donated items, the kids I wanted to receive the items did not. My donation was specifically to Arlington but the supplies ended up in Irving for some reason. I will still purchase items myself from this point on and that way, i know who will get what is intended for them. I will say that EPI responded quickly and we were able to track down where my order went.

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