My newborn went to Dr.Ali and he requested labs be...

My newborn went to Dr.Ali and he requested labs be done and told me I could get them done at the hospital. We took my daughter to go get her labs done and was told that since my daughter was not born at the hospital that they were not able to bill my insurance that it apparently went against their policy. That it had to be out of pocket and services had to be paid for upfront. When I contested it with the financial department, they changed the tune and said it because they are not a preferred lab that they don t bill our insurance. The whole situation at outpatient services was sketchy and Courtney was really rude (and lying about being an office manager), unprofessional and misinforming patients. I called the business center for billing and was told no such policy exists and that they should of told me up front that they are not a preferred lab and been able to charge my insurance for services being rendered.