I called on August 29th about a toilet leaking ont...

I called on August 29th about a toilet leaking onto my floor. I am a 20 year contract holder. I was told that a plumber could not come to my house until September 9th. When I asked what I was supposed to do about the leak she said to turn the water off.. I told het it was the valve that was leaking and she said sorry but that is the best she could ,do. That is not the kind of service that I expect. My contract is up for renewal the October and I probably will now not renew with your company. But it appears that no one will care