c

cindy hampton

3 years ago

i was referred to R.O.C. by my family DR. and she...

i was referred to R.O.C. by my family DR. and she had said that this dr. was very nice, patient and explained alot. i thought great. made the appt. and they had mailed out the forms to me since i live 3 1/2 - 4 hours away from Reno. i filled all the papers out and wrote my medications down that i am taking, and my allergies and the drug names down. my appt. time in early afternoon, checked in a 1/2 hr. early, i sat there with my mom for 1 hour and 20 mins. after my scheduled time. finally got called and we went back, sat there for another 15 minutes. then the Dr.'s asst. came in said her name and dropped in the chair and said what's the problem, she's rude, short and out fast, then a x-ray tech came in and took me back for x-rays, done! waited another 15-20 mins. for the Dr. he came in, said his name and i gave him a list of drugs that i was given and tried explaining the area and why i was getting them, i was taking up to much time, my mom had started to ask a question and the dr. shut her down in less than 6 seconds flat!! then he said" you can live with it or i can fix-it and out the door he went, visit done!!! we went to the pre-surgery to schedule the date, and they asked questions, did a ekg, asked a couple of more questions and then left. the next day the lady called from the surgery dept. called and wanted my medications that i was taking, will that was on the form, and she said separate depts. o.k. well, i started talking about the questions the dr. didn't answer, being rude, and not explaining the surgery, risks, etc. the next day this other lady called and said " since i said this and this , the Dr. said i could find someone else to do the surgery because i said this about him!!! done, i guess since he's a Dr. and i said those things, he'd figure not to do the surgery!! i guess because you're a Dr. you automaticly get respect, a i completely trust you, and total faith, but you're to good to listen, explain, and answer because you have that "md" after your name!! wrong for me!!
i would not recommend this place to my worst enemy, this place has a god complex and you better not ask a question period!!! my only saving grace is keeping a record of these calls received!!!
cindy hampton

Comments:

No comments