I have had a great experience I would recommend to anyone they are wonderful
Dr. Kalisvaart takes time to understand my goals and lifestyle, and together we make decisions on my care and treatment.
Our first visit to ROC was everything I was hoping for. Everything happened quickly and professionally. Everyone was nice, and from front door to the exam room was literally just minutes. Then we met the doctor we've been looking for, for years. Dr. Naomi Albertson. We have high hopes and confidence that she will help our son through his head injuries. She was wonderful.
Fast and very friendly staff. Very knowledgeable and informative. Dr. Kalisvaart took the time to inform of what the cause of my pain was and what options are available at this point with the injury. Unlike other doctors I have been to see he didn't make me feel ignorant or just another paycheck. He listened to my concerns and together we came to a solid plan on how to move forward with my recovery.
Dr. Young was very personable and easy to speak with. He is a good listener which helped me to feel important and gave me confidence in his decisions. I was happy with my treatment and look forward to upcoming appointments. I highly recommend Dr. Young and ROC!
Dr. Thomas Christensen was professional and pleasant, as was his assistant Lesha. I went in to the consult knowing I wanted to knock out my problem with surgery and Dr. Christensen didn't try to persuade me away from it too much. Just enough to let me know about the other options. The day of the surgery Dr. Christensen was ahead of schedule. The nurses at Renown were awesome. A month after the surgery I am well on my way to a speedy recovery. Zero problems with my interactions with the staff at ROC or the doctor. They were great. Thank you Dr. Christensen.
Was awesome and fast and very knowledgeable in the problem . Listened to my concerns and took the time to address all the problems.
Terrible reason for being there. Everyone was so helpful it made the experience much easier to handle. Thanks so much.
Everyone at ROC is wonderful! Staff is very sensitive to patient needs. Dr. Whitlow and his staff are superb at everything they do. Highly recommend this office and physician. Surgical center on 3rd floor is great!
Dr. Lundeen is great to work with. Actually cares about the patient.
Well organized, minimal waiting. Staff seem genuine in their concern. Dr. O'Mara tells it like it is.
The staff was very helpful and kind. It was quick and I was in and out. The doctor however was not very helpful. He obviously judged me the second he saw me. He automatically assumed I was looking for pain medication and that was one of the first things he said when he entered the room. I find that VERY insulting being that I don't do any drugs or alcohol. He was very unprofessional and was not in any way concerned with my pain. When he walked in I was a little taken back because he looked unrested and hung over. I instantly smelt alcohol I.E Whiskey or something of that nature. He seemed annoyed to say the least and barely gave me time to ask any questions. He had one foot out the door the entire time. I pay handsomely for the help I needed and did not get the help nor the respect I deserve. I would recommend this place for the receptionist and nurses. I would not recommend the doctor. He should be under review and needs to prescribe whatever the patient needs at the time so that they can heal properly. I have been in so much pain that I'm not able to sleep. I work full time and have almost lost my job because I'm not able to function regularly, due to my injury. Nor should anyone reach out for help and be treated by a doctor under the influence of alcohol. I have spoken with a lawyer about the matter. This doctor is only concerned about himself and because of that people are not getting the help they need.
Dr whitmer is a great doc caring and thorough. The girls in the office are awesome. Kelly is his assistant at first she seemed mean but she's not she really pays attention and cares about me .
As a healthcare professional, I often refer my patients to ROC for their expertise. I am; however, quite bummed about the wait time. My 15 month old son's appointment was at 9:45am. We arrived early for check in and paperwork as I know this can take some time. We did not get called back to the room until 10:20ish... finally saw the doctor at 10:50ish... escorted to the casting room at 11:10ish and checked out to leave at 11:40am. As I said, I'm a healthcare provider so I totally understand that things get busy and some patients need more time than others, but at the very least just give your patients a heads up. I could have prepared a little but more for a 2 hour appointment for a 15 month old (snacks, activities... brought my xanax... just kidding). I will continue to refer my patients as I appreciate the expertise of the physicians in this clinic, but some consideration for other people's time would be much appreciated.
Very professional staff. I am very impressed by the proactiveness and genuine consideration of the doctors I worked with at ROC.
Top notch, quick service, friendly staff who explain things thoroughly and in simple terms.
The staff at ROC are patient, caring, listen well and answer questions thoughtfully. I have been to several scheduled appointments there, as well as most recently, (Sep 2020) to their walk-in clinic, for a knee injury. I was seen quite expeditiously and referred for further imaging without hassle. I would highly recommend Reno Orthopedic Clinic. It is no wonder they are in the process of expanding their facility.
They got me in and took care of me quick, everyone there was really great.
Dr Watts Excellent first appointment Very knowledgeable
After a bad fall skiing I was able to get in the next day to see how badly my shoulder had been damaged. I was seen fairly soon after my scheduled time, x rays were done on the spot and I was given an exam and advise afterwards in a straight forward and professional way. No worries about over prescribing unnecessary surgery or pain meds. Recommend Dr Dobbs and his associates and the ROC practice.
Very good experience and Dr. Jones was very helpful answering all my questions.
Dr. Young replaced both of my knees. He's fast accurate good bedside manner. My knees are like new
I hurt my ankle. I went to ROC Express based on friends' recommendations. I was helped right away and everybody was very friendly and nice and I'm starting to heal up.
I love ROC ! I had an arthritic hip which deteriorated greatly in the last 6 months. It was So bad I couldn't walk without horrible pain and had zero strength. I had to manually move my leg. Having no insurance I didn't go to a doctor. I knew I needed a hip replacement , but why bother? Well I didn't want to end up in a wheelchair so I made the call. From the first person I spoke with at ROC, I knew I had a chance to regain my life ( I'm only 56). They explained initial visit cost and told me surgery was possible, even without insurance. I scheduled an appointment. My doctor is Jackson Jones, who on my first visit old me how bad it was and surgery was a must. He left the room for a bit. He came back in and told me how the clinic and he himself would waive much of the fees. Bottom line..my new hip and Everything involved cost me HALF, due to their generosity. Of course I had to pay upfront (I got a loan), but today, only 2 weeks after surgery, I move and feel better than I have in years! Dr. Jones is Amazing !, as is Everyone at ROC. They gave me a life back! I'm eternally grateful!
Dr. Webster is a wonderful Doctor. He is always prompt and professional. His attention to detail and patient comfort is always priority. His nurse Regina is wonderful and always makes sure all my questions are answered
Dr. Jeffrey Webster is the most concerned, kind & dedicated Doctor I know of in the Orthopaedic Surgeon field.
Reno Orthopaedic is outstanding. My doctor Renny Uppal is top notch. Extremely helpful through the entire process of my knee surgery. Even called me after surgery to make sure I was doing ok. And that was the Friday of Memorial day weekend.
I have been going to ROC for years and I am always treated with the greatest of respect. Dr. Dobbs is always so helpful.
Most established orthopaedic facility in Reno. Dr. Bray and his assistant Judi are top of the line. Always professional and take the time to fully explain any issues. I would highly recommend!
They are very friendly an they take grest csre of ur needs.
Always a good experience. We did have a long wait but Dr Bjerke sincerely apologized for it and it was understandable.
Great friendly staff that knows me by name with out having to look it up first and always ask about how I'm doing and how everything is going in my personal life they show they truly care about their patients and Dr. Witmer is a great doctor listens and is very much willing to help his patients and care about their condition. I live in Carson city and I drive up to see Dr. Witmer every 2-3 weeks I have been with Dr. Witmer for about 5 years now and I'm very happy with the way he cares for his patients and for me and my condition as well. I would and have recommended Dr.Witmer and the roc to my friends and family and I have a couple family members who go to the roc for their care now as well.
If your looing by for a bright professional energetic and leading edge Doctor to diagnose and correct you knee issues look no further than Dr Shukla. We are managing my pain in my knee to get me through the golf season. I will return to this post in November after the replacement to give you the update but I like the technique that Dr Shukla has laid out which will speed up the recovery time.
Everybody there were nice, helpful and very professional. Awesome staff. I am glad I was sent there for my injury.
Dr Albertson was amazing really great outgoing attitude gets involved helps you understand the injury and the options would recommend to everyone
They were quick, kind, and thorough. The provider I saw had a delightful personality which helped. Highly recommend.
She's an Amazing Doctor. She listens to what you are saying and does not make you feel rushed or judged. I highly recommend her.
I was in and out of the office in record time !! Dr Weldon got right to it with my treatment and I m sure it s going to help. She is just AWESOME !!! I highly recommend the ROC for all orthopedic service and there surgeons !!!
i was referred to R.O.C. by my family DR. and she had said that this dr. was very nice, patient and explained alot. i thought great. made the appt. and they had mailed out the forms to me since i live 3 1/2 - 4 hours away from Reno. i filled all the papers out and wrote my medications down that i am taking, and my allergies and the drug names down. my appt. time in early afternoon, checked in a 1/2 hr. early, i sat there with my mom for 1 hour and 20 mins. after my scheduled time. finally got called and we went back, sat there for another 15 minutes. then the Dr.'s asst. came in said her name and dropped in the chair and said what's the problem, she's rude, short and out fast, then a x-ray tech came in and took me back for x-rays, done! waited another 15-20 mins. for the Dr. he came in, said his name and i gave him a list of drugs that i was given and tried explaining the area and why i was getting them, i was taking up to much time, my mom had started to ask a question and the dr. shut her down in less than 6 seconds flat!! then he said" you can live with it or i can fix-it and out the door he went, visit done!!! we went to the pre-surgery to schedule the date, and they asked questions, did a ekg, asked a couple of more questions and then left. the next day the lady called from the surgery dept. called and wanted my medications that i was taking, will that was on the form, and she said separate depts. o.k. well, i started talking about the questions the dr. didn't answer, being rude, and not explaining the surgery, risks, etc. the next day this other lady called and said " since i said this and this , the Dr. said i could find someone else to do the surgery because i said this about him!!! done, i guess since he's a Dr. and i said those things, he'd figure not to do the surgery!! i guess because you're a Dr. you automaticly get respect, a i completely trust you, and total faith, but you're to good to listen, explain, and answer because you have that "md" after your name!! wrong for me!! i would not recommend this place to my worst enemy, this place has a god complex and you better not ask a question period!!! my only saving grace is keeping a record of these calls received!!! cindy hampton
Professional staff that listens when you have a concern and do their best to help you. The surgeons are top of their field and I cannot be happier with how they have treated me as a patient.
Dr Boyden was excellent. He explained the procedure & care after very well. He spent adequate time & answered all the questions.
One of the best experience, thanks doctor Young, and the staff ,
Overall I had an average experience. Having surgeries through UC Davis in the past and comparing the two, ROC doesn't hold a candle. I also did not enjoy the experience with my doc/surgeon Dr. Kalisvart. He didn't listen to my issues, would talk over me when I'd try to explain where my discomfort was. Then after surgery I ended up getting a blood clot (I've had the same surgery before and never had issues). I recommend doing your research and making sure this is the clinic you want to use.
Excellent pre, during and post surgery. I highly recommend Dr Boyden and the Reno Orthopedic Clinic
Caring, efficient and thorough. I would trust The ROC for all of my orthopedic needs.
We had a very good experience, the Dr was up front explained every thing quite well, he even took the time to see my husband. Recommending me to a Dr that I need to see was concerned for my well being.
My experience with my visit to Reno Orthopaedic clinic was very good. Dr. James Christiansen is the best.
Dr. Kirk Kaiser is always concerned for my long-term well being and works with me to help me understand what I need to do to help my condition. He takes the time to discuss everything in detail with me and I highly appreciate that. I really recommend Dr. Kirk Kaiser for his professionalism, concern and attention to detail. Thank you, Ed Dr. Martin Arraiz has been my physician for 14 years. He has been with me through the Bad times and he has been with me through the Worst times. He is a Great doctor, Very Professional yet Empathetic and I HIGHLY Recommend him! I wouldn't have made it through all of these years without his treatments and his caring. Thank you! Kathi Nay
I recently had some treatment at Reno Orthopedic Express with a follow-up appointment, later, in the main facility. Both front desks personnel were cheerful and helpful. You can tell when somebody likes their job. If you can wangle an appointment with Dr. Boyden do it. He's just the best!
It was my first time at Reno Orthopaedic Clinic, it was a very good experience. I needed a shot for Trigger Finger, I did not have a long wait and Dr. Christenson came in pretty quick. He was very nice and knowledgeable. Yes I would recommend the Dr. and the clinic.
It's Sharon Hubbard who had the surgery. I had the best care and treatment. Plus I had the best doctors.
So appreciate the conservative approach, delivery of care, competence and connection made at this appointment! It was worth the wait! Dr. & Staff were a pleasure to work with! I would send all my fingered friends & relatives to Dr. Christiansen without hesitation! I most likely will need surgery at some point in the near future and am confident that I have found the right Dr. & facility for the job.
The Reno orthopedic clinic has the most professional staff from the receptionist to the physicians. Every person you come in contact with is sincerely concerned about your well-being. Thank you for being so professional
The staff who came to Fallon were very cordial and helpful checking me in. The nurse who took me to do the xrays was very considerate and tried her best to make sure I was as comfortable as possible. As for Dr Bray he is Always very considerate of your feelings. He is never in a rush to move on to the next patient. He gives you his full attention when you gave something to say. Dr Bray is a great doctor in my opinion and I would highly recommend him.
Wow. What a great experience. From check-in to finish, every person was competent, expedient, and comforting. Dr. Kalisvaart and the anesthesiologist... Razor sharp in communication and I trust I will recover very quickly due to their skill. I am resting very comfortably now, 3 hours out. Thanks again to you and your incredible staff. See you at post op!
I have used ROC FOR my bones and I 'm thrilled with there time and concerns. I would recommen them to all people.
Thank you for all your help you gave us excellent help and service I would give you a five star my moms leg is doing good and I'm hoping that she will start walking on it more I got her to use the walker now it is just working on her memory thanks again
Most professional the entire prosedure was timely and painless
Great care and Dr. Webster has been my doc for many years.
Went to ROC URGENT CARE and found the process very quick and easy. Bruce Gallip, PA-C was thorough and moved me through the system quicker than if I had gone elsewhere. Within the three weeks since I first walked through the ROC doors I referred a friend and we both were handled professionally. Job well done!
While the office was great, Doctor Witmer was rushed, didn't talk at all about his diagnosis or thought process, and didn't even slow down to understand that I've unsuccessfully tried his proposed treatments multiple times. He then got a call, left the room, and I sat there until a nurse came a few minutes later to tell me the doctor was done with me. For someone dealing with chronic pain, this was deeply disheartening. Genuinely a terrible experience.
the nurses are very nice and will help navigate your new insurance.
Reno orthopedic is great. There surgeons down to there physical therapist.
They are wonderful people and very caring. They took very good care of my son and I greatly appreciate it.
They are great here at the ROC dr James Christianson is so kind and very knowledgeable! I highly recommend them!
The staff and Doctor were very informative and efficient. I would highly recommend Roc Express.
I was very impressed from the minute I entered the door they are very professional a very pleasant staff they know their business I'd recommend them to anyone I'm fascinated by the doctors and their knowledge of your problem or waiting to get to the bottom of it we need more services like this
Detailed and to the point. I hate it when drs dance around an issue. Thank you for being blunt. Your advice has been taken seriously and I will continue to come to your clinic for any future issues.
Dr Bjerknes was excellent in the consultation I had with him yesterday. He explained what is going on in my neck clearly , showing x rays and MRI to me and explaining them throughly. He also provided recommendations as to the procedure that is necessary to ease my neck pain. He spent plenty of time explaining and testing me for loss of strength and reflex time . He was very through!
Very good. Got treatment that relieved the pain I was experiencing. Thank you Dr Kaiser.
Dr. Webster is the best. His personal skills are great, his demenor is wonderful and respectful. Regina, his personal assistant also has the same great qualities. I recommend this Dr. and ROC as a whole for the best care.
Dr. Albertson and the rest of the staff were super friendly and very professional. Dr. Albertson s persona and knowledge gave my son and I the peace of mind that we needed in regards to the issue that we had. That s why I give it 5 stars because they truly deserve it and I m sure you too will experience the same treatment like we did.
I have been a patient here since Father's Day 2004 when a freaky boating accident amputated my left foot. I was care flighted to St.Marys when my foot was reattached. It works like normal thanks to a great team of nurses and doctor's from ROC. My recent rotator cuff surgery with Dr. Uppel was a success and I am very pleased with his personality and skills. I recommend him and ROC to everyone I talk to.... Robert Frank I have been seeing the doctors at ROC since 2005. I have had two knee replacements & "assorted" joint/feet problems. I will and do recommend these Doctor's highly. I know they will answer my questions and concerns so that I can understand. Two thumbs up and thank you for your excellent care. Elaine Frank
Dr Young is my type of Doctor. Professional, conservative and speaks in layman's and professional terms. I did find it difficult to make an appointment. No call back after leaving voicemails. Busy office
Professional. Great bedside manner. Very helpful.
Outstanding. Wouldn't see any other physician for this or any other orthopedic issue.
The team is always so pleasant to work with. Thank you to their entire team.
Reno Orthopedic Clinic is the best! From the staff at the front desk, to the PAs, technicians, nurses and doctors, it is an A+ experience! Thank you for taking such good care of my family and me!!
The whole medical staff at ROC have been very professional and attentive to my needs and concerns. I am impressed with their knowledge and personable care. Thankful for their wonderful service.
Wonderful service & experiences at ROC. All very pleasant & accommodating.
The wait was extremely long once I was put into a room it was over 30 minutes.
10 star worthy Dr. KALVASART hands down one of the best docs I have ever encountered. He is not dismissive he listens & is diligent, professional & respectful. His staff is so responsive everyone actually makes eye contact even the girls at the front desk. Eveyone there has a can do attitude.This is a Dr.& staff that understand the sanctity of the faith & trust patients give them when you show up to their office. Dr. Kalvasart & his staff exceeded my expectations I would highly recommend him.to anyone needing orthopedic care. Dr. Kalvasart did not just do my surgery & forget about me, he personally called me the next day to check on me, not his assistant nor a nurse. He takes his job seriously & takes pride in it to. Thank you Dr. K & your staff you all are second to none.
FYI it's $300 minimum for a self pay visit. That is awefully high. I hope they reconsider their pricing in the future. I loved the doc but will hestitate to go again because of the cost.
Dr omara is the best! The staff there are very friendly and accommodating The wait time is within reason and waiting area is comfy!! I would recommend ROC to anyone who needs it
The staff was responsive and professional. I checked in and got x-rays quickly and smoothly. However. They seem unconcerned when it comes to getting the job done. I have a gruesomely broken arm that requires surgery to set. It should have been repaired on the day of the visit to which I refer. But they just gave a vague commitment to call me sometime to schedule surgery. The weekend adds three days to process at least. Not acceptable. I expect everything will be taken care of in the end. But leaving a patient incapacitated like this with no reasonable expectation is poor form.
Dr. James Christensen is a very talented and knowledgeable doctor. I love going to the office because it is very efficient and you don t have to waste your time in the waiting room. His assistant Nicole is awesome and cheerful. She returns calls quickly to answer your questions! I would highly recommend this office!!
Candie is an amazingly well trained and highly skilled clinician. Her bedside manner is relaxed yet professional and her confidence brings an peace to her patients. Candie is an asset to ROC and a benefit to the community.
UPDATE: Maggie is my hero!!!, She got me my MRI appt and set my follow up appt with the Dr. The said they lost my phone number, so I ve had to wait an extra 27 days+ for an mri, plus to top it off the girl was laughing about losing my #, glad me being in pain is funny to you all there
The staff was pleasant. Dr. Kaiser was very attententive and explained thing needed done very throughly. Thank you Reno Orthopedic
Dr. Watts is an excellent doctor, he performed two total hip replacements on me, and did an unbelievable job! I would refer him to everyone I know!
