Vitanesha Johnson

Review of The Ford Store San Leandro Lin...

OMG where do I start I took my 2015 ford flex in o...

OMG where do I start I took my 2015 ford flex in on the 22nd to get a oil change and to fix my AC which kept going off and on I was quoted 1700$ give or take I got the car back later that night and the AC wasn't fixed but I still paid the money and was told by Matt that my part would be in in two days I called Wednesday still no part and then all of a sudden my car starts to overheat I took it in again and left it there for a day a half missing work due to no transportation I finally decided to reach out to them since they hadn't called me and was later told that I would have to pay another 4000$ for a water pump. NOTHING was wrong with my car I just wanted to get my AC fixed THAT'S ALL!!!! And now I'm out of a car completely, I took my ford to the Ford store thinking they knew what they was doing and that it would be in and out now I need a whole new car because I can't afford to pay that. I WILL NEVER GO THERE AGAIN AND I THINK THAT EVERYONE SHOULD STAY FAR AWAY FROM THIS PLACE!!!!