Nicholas Marshall

Review of Medical Center of McKinney

The ER check-in staff was professional, efficient ...

The ER check-in staff was professional, efficient (I was checked in and in a room being seen in under 6 minutes) and personable! My problem is with my ER nurse. He was very dry. Very rude and had an attitude for no reason. I understand healthcare workers are overworked but he didn t communicate after care with me effectively and did not take my condition seriously. Thank god for the WONDERFUL PA who worked on me. She was absolutely amazing. Very kind, gentile, reassuring, caring, and quick! She is the real reason for the 3 stars because she honestly deserves 6!

I also am giving three stars (opposed to 1) because the next day an older nurse called my personal cell to check-up on me and see how I was doing! She even was able to correct false information that the previous ER nurse gave me . Overall, not horrible but not great either....and my emergency wasn t even that serious.