Julia Friederich

Review of myTaxi (Intelligent Apps GmbH)

I was very enthusiastic about the idea of myTaxi. ...

I was very enthusiastic about the idea of myTaxi. The first bookings went perfectly, great taxis, great drivers, great. Last night, however, I had an experience that totally left me at a distance. I book a taxi in the HH city center, get a call for the driver, see him approaching and then at the traffic lights on the opposite side of the street, let the driver get in a middle-aged man and happily drive past me. I had also drawn attention to myself and my first name is clearly not male! The driver did not respond to calls. He then wrote me a message saying that he had to "drive an older gentleman who almost turned over home". Since I could watch the scene, this is a lie! There was no other myTaxi nearby. I drove home well and quickly with the competition. Now I also realize that although it should be constantly praised and named "favorite driver" and the driver and car should be rated after a ride, but if it does not come about through such impertinence, there is nowhere to vent his anger to do ... except here! I had recommended myTaxi to many! This is very uncomfortable for me now! I myself will now delete the app.