Kim Moreno Review of Empire Today, LLC
My family had Empire come and give us a quote for ...
My family had Empire come and give us a quote for carpet in the bedrooms and laminate flooring for the dining and living rooms. We needed flooring since we were ready to sell our house and looking for something affordable that would interest a buyer!!!
Our salesmen ended up talking us through the process and showing us different options of carpet. We ended up liking one of the carpets that was being offered for the advertised promotion. We decided on a nice multi-colored twist carpet named Garden Row.
My family actually had Empire install carpet in one of the bedrooms back in 2003. At first we weren't going to get this room new carpet, but during some remodeling for the sale, it was discovered that the toilet on the other side of the wall leaked at one time and damaged the subfloor. The carpet was pulled up and the pad pulled back and what do you know, whatever padding Empire used protected my carpet and water from the leaky toilet never even touched the carpet! We ended up replacing that carpet anyways so all the carpet would match the rest of the house. We had four bedrooms and hallway installed of the carpet! The installers even went out of their way to install leftover carpet in the entryway closet.
For laminate, our salesman showed us a few options. He showed us this neat trick where he locked a dollar bill in between two laminate planks and saturated the one side of the dollar under running water from the faucet. The dollar bill never got wet through to the other side. We did have some laminate samples we got from Lumber Liquidators and the comparison of those laminates to the ones the Empire salesman showed us was a difference of night and day. The laminate we chose from Empire was also on sale from the promotion as well.
The installers were great. We had one set of installers come for the carpet, and the next day was the laminate installers. Both teams of guys were very courteous, professional, and didn't leave a mess behind. Me and my family were so happy with the process with Empire from start to beginning. I ended up financing with Empire so that was an extra convenience. The floors are beautiful.
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