So I put my son here almost 2 months ago. He is 12...

So I put my son here almost 2 months ago. He is 12. His behavior has been up and down since being here. My worst issues are listed below:
*I picked him up and he had a staff infection all over his body, which was not being treated. I had to use my visitation to take him to the ER.
*I have purchased him new clothes when he first got here and again this month because his stuff keeps being stolen.
*staff has zero communication skills and in evenings the staff cant even control the residents. When I call and speak with my son they are always on "slow down" due to behavior issues of residents. Residents throwing water bottles from one room to another, dumping their soaps and stuff in floor to make messes and cause hazards or just to play (that coming from nurses them selves). When I ask why my son was detained or put in a quiet room their answer is usually "I dont know".

Today i came to see my son as i usually do every saturday/sunday. Today I was informed that my 2 younger children (under 12) couldn't sit in lobby while I went back. Mimd u this isnt the first time I've been without my 14 yr old who sits with them but suddenly its an issue. Rules are rules but again my son has been here for 2 months and it's only an issue now. So let's add to the list that staff cant follow rules either. I am a single mother with 4 kids and my resources for child care are very limited. So I can't see my son.

So when u place ur child here... be prepared to replace clothes, not know the whole story when something negative happens, and if ur like me and are single parent with smaller children be prepared to spend more money u may not have on childcare or just not be able to see ur child.
Let's hope ur child doesnt have serious skin issues cuz they will probably end up with STAFF or MRSA due to lack of medical care they actually get.