Great hotel on Union Square. Many, many shops clos...

Great hotel on Union Square. Many, many shops close by. The hotel is a little dated. The staff could be more friendly. Check in is painful, especially at peak times. The valet guys drive you car like they competing in a race. The Guest Relationship Manager, Michelle Dang, is awesome!!! The Muni stop is right outside the hotel. Instead of taking an ride share/taxi, try walk around.