This review is for the service/repair department o...

This review is for the service/repair department of MB of Bellevue. Overall very unprofessional and disappointing.
I brought my car in for a repair since the check engine light was on. After $1000 and 2 weeks, Mercedes of Bellevue told me they do not know what was wrong with my car and need another $1000 to find the cause. I have received multiple updates from them saying my car will be looked at the next day. When I did no receive the promised update, I texted them to ask and the texts are often time being ignored for 1-2 days. Overall, the diagnosis + repair took more than 2 months. It is a truly disappointing experience from a Mercedes dealer.