I requested electricity service for a house in the...

I requested electricity service for a house in the Concello de Rois almost a month ago, a lady when I accepted by phone she told me that she would have electricity in seven days (labor), where they are already going !!!!!!!! I am calling customer service every day and the only thing they know to tell me is: we have an incidence but we do not know any more PLEASE !!!!!!!!!!! But solution or contact me to give me some reason NOTHING AT ALL. Sorry for not saying more things.