markajay Nestor

Review of Great Northern Hotel

I am staying in the hotel as I write this review. ...

I am staying in the hotel as I write this review. Hotel is nice but overpriced. Had booked a twin room but had to travel on my own. Hotel would not accommodate a single rate as they have a '5 day policy' to Change bookings. Tried to explain to staff member who would not even make eye contact with me. Such inflexibility is very poor customer service