House was deposited as free (green) on the page. B...

House was deposited as free (green) on the page. Booking had to be binding on our part, which is why we have not booked another house. The order was not edited by Wolters TUI, but also no rejection sent out. After two days waiting we called and received directly on the phone the cancellation. Incidentally, there was still no rejection by e-mail. No alternative offer, not even a proper excuse for the two-day inactivity. If we were to work that way in our companies, we would have been without customers for a long time. A mediator who works like that will be shunned by us in the future.