Melissa Damico

Review of VNA of Erie County

My mother passed away one week ago today. Although...

My mother passed away one week ago today. Although hospice was involved for only a short time with my mom who was at a senior living facility, I guess I expected more since everyone we were in contact with there stressed how they are there to support the family. My family has had ZERO contact from anyone at VNA of Erie County since she has died. The nursing staff at the facility said they would notify hospice of our mom's passing, we were at the facility for quite some time after she died, no call from hospice, no one came and one week later - still nothing. If this is supporting the family in their worst possible time, no thanks. The support I am getting from my family and friends is what is helping me cope with my grief. VNA of Erie County was not my first choice, guess next time I should trust my instincts. Definitely don't recommend. And VNA if you read this, don't bother calling now, its too late.